In February 1954, Chad officially handed over the task of supporting the callers to the volunteers, and Samaritans as it is known today was born. Samaritans service today still operates on Chad’s guiding principles of confidential, non-judgmental support.
A plaque commemorating the founding of Samaritans was unveiled in 2015 and the original telephone used by Samaritans is on display in the church.
See more at http://www.samaritans.org/about-us/history-samaritans
or at https://www.youtube.com/watch?v=AzDfs6Ox55g]
Media recognition
This ‘emergency service for the suicidal’ began to gain national newspaper coverage, with the Daily Mirror coining the phrase ‘Good Samaritans’ for the service. This newspaper coverage attracted volunteers, as well as callers, who initially supported Chad by providing tea and coffee and sitting with the callers, offering them someone to chat to while they waited for their appointment.
However, it soon became clear that their role was much more central to the service. Often, the clients would pour out their problems to these ‘receptionists’ and many felt no need to speak to Chad afterwards, or intimated that it had been helpful to talk about how they were feeling.
Today their Central London branch has around 450 dedicated, compassionate volunteers taking around 100,000 calls for support a year and actively working with high risk groups outside of the branch.